Integration Framework
Confidently add Shipium to your ecosystem with our enterprise-ready integration framework
Lean on microservices paired with enterprise expertise and a managed process to flexibly fit the platform into your existing systems and ensure project success.
Built to fit: The API-first shipping platform that connects your systems, data, and processes from end-to-end
Flexible, Microservices-Based Platform Architecture
Shipium’s modular platform implements the services you need at a pace that legacy shipping technology can’t match, and our flexible APIs allow for the customization of data flows rather than forcing a single model across systems.
Certified Compatibility With Your Supply Chain Systems
Shipium is a strategic partner for leading systems of record like Manhattan, Blue Yonder, Körber, and has proven integration frameworks for major ERPs, OMSs, WMSs, TMSs and more. All major product versions are supported with a managed framework.
Scalable, Dependable, Enterprise-Grade Performance
Our elastic, cloud-native architecture is built to ensure low-latency API responses at scale — as evidenced by our support for enterprises with >100 million annual shipments. Our API performance makes integration, testing, and validation easy.
Demonstrated trust
Our customers, industry partners, analyst recognition, and implementation results all speak for themselves
11 weeks
Average implementation time per system
Recognized by trusted industry analysts
Premier partnerships
Strategic partnerships with industry-leaders like Manhattan, Blue Yonder, Green Mountain, FedEx, UPS, and many more.
"It was faster to replace [REDACTED] with Shipium than it was for them to add a second carrier."
— VP Operations at a real customer who asked to remain anonymous to protect the innocent and avoid their legal departmentEstablished Compatibility
Shipium integrates with all enterprise systems you already integrate into. Never worry about compatibility issues.
Dedicated team
A team of experienced industry veterans guides every integration
Every customer is assigned a dedicated implementation team consisting of project managers and engineers. This team will be with you throughout the process.
From kickoff to go-live in 2 months
Onboarding
Integration
Testing
Go-Live
Hypercare
- Dedicated assigned team lead who will be your point of contact throughout the process
- Dedicated communication channels, such as email and Slack, available from kick off through hypercare
- Team members are deeply technical and assigned based on past familiarity of your existing systems (for example your WMS) to help ensure maximum effectiveness
You get a dedicated team of system and carrier integration experts to accelerate time-to-value.
Integration process
Your migration journey is a managed experience that is accelerated and de-risked.
Kickoff
The process starts with a project plan presented during a kickoff meeting. The initial workstreams discussed during kickoff are split into two parallel paths.
Gather information
- The team works with you to get all your carriers, rates, and shipping operations information and then sets it up for you in your new Shipium account.
- Additional network information is gathered, such as all your origin points (warehouses, stores, etc.) and details like their operating days, carrier cut off times, and so forth.
- The team provides guidance on where to get this information and offers templates to make the data gathering process streamlined and easy.
Process and data mapping
- An important step in migrating from Logistyx is understanding the specific integration points within your existing systems (WMS, OMS, etc) that will make Shipium API calls.
- Different customers have different workflows and thus might call Shipium at different moments from different systems, therefore our team works with you to identify integration points and required data for the integration.
- This becomes the integration plan for setting up APIs.
API Integration
To facilitate the migration, technical teams manage a process of turning off Logistyx and integrating Shipium APIs into your existing systems. This is usually a System Integration partner a customer already has ready to do the work or internal IT teams, but it can also be a professional service provided by the WMS/OMS solution.
- Shipium’s dedicated team will support your assigned resource
- Engagements include sharing of API documentation, walking your technical resources through how the APIs work, and helping with data requirements
- The team makes itself available for immediate correspondence so your technical resources are never waiting on Shipium for an answer
Testing
When ready, we help manage a testing phase which includes label certification and on-site printing. During this process we gather feedback from you and make any tweaks necessary.
Go-Live
The moment we have all been waiting for is usually uneventful, and that’s intentional. We strive for zero disruptions or issues so that most people don’t even realize the switch has been made.
Hypercare
Customers get a dedicated hypercare phase after go-live to ensure any remaining issues that popup are immediately dealt with.
On-Going Support
Our focus and dedication does not stop after a successful launch. We continue our support through a managed relationship.
- Joint QBRs: Customers hold quarterly business reviews to understand performance and cost saving metrics, and provide us with feedback.
- Trusted Advisor: Most customers begin to look to Shipium as a trusted advisor on other initiatives based on their success to date.
- Enterprise SLAs: We keep our promises with customer support.
Want to see how Shipium works?
Schedule a demo. Our team is happy to answer any questions or provide you an example of our capabilities.