CE
Customer Experience
Delivery Date Enhancement

Improve promise accuracy and ensure on-time delivery

Combine your inventory position data with real-world transit times to enhance promise accuracy and more consistently meet customer expectations.

Meet the expectations you set

Ensure that the dates you’re presenting are dates you can meet with extreme accuracy.

Improve customer loyalty

Customers are more likely to buy from you again when you meet their delivery expectations.
Results you can trust

Industry-leading models generate accurate predictions

Shipium’s models go beyond static criteria to enable you to adapt to what’s really happening within your network.

Account for every transit factor

Shipium’s transit times are modeled based on historical performance, your unique network properties, and real-world factors like weather and holidays.

Add ML-powered transit times to your host inventory systems

Use Shipium to automatically update the static transit times in your host system, node-by-node. Works with any type of origin, from warehouses to stores to dropshippers.

Report on results

Use Shipium Analytics to see if updated promise dates are increasing on-time delivery % while meeting your cost constraints.
Delivery Promise

Present dates that convert

Offering specific delivery dates is a proven way to improve customer experience. Use Shipium’s full Delivery Promise solution to generate reliable dates, then present them on PDPs, in the cart, or during checkout.
Proven Results

Conversion and Accuracy Powered by Industry-Leading ML

Offer extremely accurate promises, even during peak season

4% Conversion Increase

Resulting from offering exact customer promise dates.

99.1% Accuracy

During peak season 2024.

350+ Million (And Counting)

Shipments processed by the Shipium platform.
Complete customer experience support

Explore related customer experience solutions

Ready to improve promise accuracy?