SEATTLE, September 24, 2024 — Shipium, the leading shipping platform for ecommerce shippers, today announced a partnership with Sway, formerly Returnmates, is a Los Angeles, CA-based technology company enabling a customer-centric delivery and return experience.
Sway is purpose-built to serve the needs and expectations of today’s brands and shoppers. With next-day and two-day delivery services coupled with a revolutionary doorstep return and exchange product, brands are able to build stronger, lasting relationships with their customers.
Shipium is the leading shipping platform for the ecommerce industry, servicing enterprise brands, retailers, and LSPs. Customers turn to Shipium when fast, affordable, and on-time delivery becomes a top business priority. As the complexity of digital channels grows, Shipium has proven to be the modern technology necessary for businesses to make a promise they can keep, then keep the promise that they made.
Companies who leverage Sway and Shipium together gain fast access to a premier delivery experience enabled by Sway’s unique business model running through Shipium’s centralized platform. It starts with delivery capabilities that provide expedited service for less than the cost of ground and includes a white glove returns process that reduces friction and drives shopper loyalty. The model creates new value for ecommerce merchants and is fully automated through the Shipium platform.
“Shipium shares an obsession with customer experience and how that ties into efficient and dependable operations,” said Eric Wimer, Co-Founder & CEO of Sway. “Together, we are helping revolutionize the shipping operations of customer-centric shippers across the industry.”
“The ecommerce industry needs innovation, and Sway brings a unique offering that truly revolutionizes the customer experience” said Jason Murray, CEO of Shipium. “We are excited to include Sway in Shipium’s pre-integrated carrier network to help give customers an important delivery partner who is helping to innovate delivery, too.”
Shipium is an end-to-end shipping platform for modern operators. The platform improves shipping speed and on-time-delivery by coordinating previously disconnected steps of the supply chain through an API-first platform deeply integrated into existing systems. Founded by the same team who created Amazon's shipping stack, customers experience the same enterprise-grade performance from estimated delivery dates on the website down to shipment execution at the warehouse. Visit www.shipium.com for more information.
Sway is reinventing e-commerce logistics through the use of technology that enables quick, frictionless deliveries and returns. For brands, Sway provides a differentiated shipping and returns experience that is personalized to the shopper. By leveraging a two-way communication platform and a flexible network of driver-partners, Sway transforms the online shopping experience from purchase to product receipt all the way through returns. Sway's services are available across major cities in California, Texas, Illinois, Washington DC, Maryland, Virginia, New York, Pennsylvania, Georgia and Florida.For more information, visit https://shipsway.com/.